Merchant Partner — Terms, Disclaimer & Consent

Smart KhataKart · Merchant Partner · Version 1.0

Terms & Conditions

1. Under the **Smart KhataKart Merchant Partner Program**, you can create credit bills for customers from your registered shop.

2. **Registration:** Shop details, Aadhaar, PAN, bank details, shop address, and KYC documents (Aadhaar, PAN, shop photo, cancelled cheque or passbook) are mandatory. Login / billing starts only after **admin approval**.

3. **Customer QR Scan:** Create bills only by scanning a valid customer QR. Do **not** bill a customer with pending KYC or a blocked card — the system will show an error.

4. **OTP Verification:** Verifying the OTP sent to the customer's mobile is mandatory for every transaction. Do not complete a transaction without OTP.

5. **Settlement / Payout:** Merchant settlement runs **every Monday**. You receive the shop bill amount + commission (per company policy). Super Admin may also settle manually.

6. **Commission:** The company pays the merchant a bonus/settlement at the agreed commission rate — this is separate from the customer's repayment status.

7. **Privacy:** You will **not** be shown the customer's repayment status, overdue details, or personal financial history — only payout / settlement related information.

8. **KYC Update:** Changing bank or KYC details requires admin approval. Until approved, previous details remain active.

9. **Conduct:** Fake bills, OTP fraud, transactions without customer consent, or system misuse may lead to suspension/termination of the account.

10. **Support:** For settlement, KYC, or technical issues, raise a merchant support ticket.

Disclaimer

- **Smart KhataKart** does not make the merchant a credit provider — you are a shop owner/partner who facilitates credit sales under platform rules.

- Settlement amount, timing, and commission depend on **company policy**; the company makes reasonable efforts regarding delays.

- Customer payment default risk is handled primarily under credit program rules; merchants are not shared customer recovery details.

- Product/service quality, refunds, or shop-level disputes are primarily the **merchant's** responsibility.

- Technical outages, QR scan failures, or SMS delays are possible — confirm OTP to avoid duplicate bills.

- Company terms, commission rates, and settlement rules may be **updated without prior notice** (via app/notification).

Data Consent (KYC & Privacy)

On merchant signup you consent to the following:

1. **Business Data:** Shop name, owner name, mobile, Aadhaar, PAN, GST (if provided), bank account, IFSC, address, and uploaded KYC documents may be collected and stored.

2. **Verification:** Admin / authorized staff may verify documents. False / fake documents may lead to rejection or legal action.

3. **Usage:** Data will be used for onboarding, settlement, fraud prevention, audit, and support.

4. **Sharing:** Lawful sharing with payment/settlement partners, banks, SMS gateways, or regulators may occur.

5. **Transaction Data:** Your shop's transactions, OTP logs, and settlement records will be retained by the company.

6. **Photos:** Shop photos may appear in customer-facing listings.

**By accepting, you confirm that the shop/bank information provided is true and that you agree to these terms.**

Legal Entity — North Bengal Medicare LLP

Smart KhataKart is a digital khata / BNPL platform operated by North Bengal Medicare LLP.

Office Address: Birpara, Alipurduar, West Bengal – 735204
Phone: +91-7001159731
Email: support@smartkhatakart.com
Website: https://smartkhatakart.com

MCA / LLPIN: ACE-2412 (Ministry of Corporate Affairs)
Date of Incorporation: 04 December 2023 (CRC, Manesar)
PAN: AAWFN0603Q (Income Tax Department)
MSME / Udyam: UDYAM-WB-01-0012898 (Ministry of MSME)
ISO 9001:2015: INQ1404999/10999 (2027) (Radiance Quality Certifications)
IEC Certificate: AAWFN0603Q (DGFT, Ministry of Commerce)
TAN: CALN13572G (Income Tax Department)
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